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Sep
9
Planned VPS node maintenance – 21st September 2024
Posted by Sarah Z. on 09 September 2024 05:42 PM
Dear Valued Client,        
 
Please be informed that our Server Maintenance Team will be conducting planned maintenance on a total of Ten VPS nodes.
 
Maintenance Details:
=======================
Maintenance window: 6 hours
Maintenance Date: 21st September 2024
Maintenance Estimated Time to Start: 10:30AM GMT+8
Maintenance Estimated Downtime:  1hr (Should there be any additional delay, an update will be posted on 247livesupport.biz)
=======================
 
Impact: During this maintenance window, all VPS hosted on the affected servers will experience downtime as the host servers undergo a series of reboots for essential firmware and security patch updates.
 
Important Notice: To ensure a smooth maintenance process, please refrain from making any updates or changes to your server while the maintenance is underway.
 
We will post an update on 247livesupport once the maintenance is complete. Your understanding and cooperation during this period are greatly appreciated.
 
Should you have any questions or require further assistance, please do not hesitate to contact us.
 
Thank you for your patience.
 
Best regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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Aug
30
Network Service Interruption for Germany VPS - 6th September 2024 -- COMPLETED
Posted by Noor Shafini S. on 30 August 2024 05:19 PM
Dear Valued Clients,

Kindly be informed that the maintenance has been completed successfully and all service has been restored.

We appreciate your patience and cooperation during this maintenance activity. If you encounter any issues or have any questions, please don't hesitate to contact our support team for assistance.

Thank you for your patience and cooperation.


Kind regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System 


==================================================================================================================


Dear Valued Clients,

Please be informed that we have scheduled maintenance that will affect the network services of our VPS solutions hosted in the Frankfurt location. Below are the details of the maintenance:

Maintenance Details:
=======================
Maintenance Window: 8 hours
Start: 06 September 2024, 04:00 GMT+8
End: 06 September 2024, 12:00 GMT+8
=======================
During this maintenance period, our Fiber provider will perform essential dark Fiber maintenance. This will result in temporary unavailability of network services for VPS instances in Germany. However, please note that no reboot to the VPS instances is expected.

We understand that network service disruptions can be inconvenient, and we are working to ensure that the impact is as minimal as possible. If you have any questions or need further assistance, please contact our support team at 247livesupport.biz

Thank you for your understanding and cooperation.

Best Regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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Aug
20
Planned VPS node maintenance – 7th September 2024 -- COMPLETED
Posted by Sarah Z. on 20 August 2024 05:41 PM
Dear Valued Clients,
 
We're pleased to inform you that the scheduled maintenance on our VPS nodes has been successfully completed.
 
During this maintenance period, latest OS kernel updates and server firmware updates were installed, to ensure the stability and performance of the host servers.
 
We appreciate your patience and cooperation during this maintenance activity. If you encounter any issues or have any questions, please don't hesitate to contact our support team for assistance.
 
Thank you for your patience and cooperation.

Best regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
==============================================================================================
Dear Valued Client,        
 
Please be informed that our Server Maintenance Team will be conducting planned maintenance on a total of eight VPS nodes.
 
Maintenance Details:
=======================
Maintenance window: 6 hours
Maintenance Date: 07th September 2024
Estimated Time to Start: 11:00PM GMT+8
Estimated Downtime:  1hr (Should there be any additional delay, an update will be posted on 247livesupport)
=======================
 
Impact: During this maintenance window, all VPS hosted on the affected servers will experience downtime as the host servers undergo a series of reboots for essential firmware and security patch updates.
 
Important Notice: To ensure a smooth maintenance process, please refrain from making any updates or changes to your server while the maintenance is underway.
 
We will post an update on 247livesupport.biz once the maintenance is complete. Your understanding and cooperation during this period are greatly appreciated.
 
Should you have any questions or require further assistance, please do not hesitate to contact us.
 
Thank you for your patience.
 
Best regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

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Aug
12
Transition of Domain Management for .MY Domains
Posted by Asrinah C. on 12 August 2024 11:13 PM

ATTENTION: Mynic Domain Owners

Dear Valued Customers,

To better align with industry standards and practices, MYNIC is moving to a full registry model. This means that starting August 19, 2024, the management of your domain name(s) will be fully handled by Shinjiru Technology Sdn Bhd, your current registrar. As a result, the MYNIC SELFCARE portal will no longer be available for managing your domain(s).

The transition details are as follows:
=====================================
Transition Date: 13th August 2024 – 18th August 2024
Transition Time: 22:00 (13th August) – 22:00 (18th August) GMT +8
=====================================
 

From that date on, please use Shinjiru Technology Sdn Bhd’s domain management system or billing system for all your domain-related tasks.

This transition is designed to streamline your experience and ensure you get the best possible service.

Until 13 August, 2024 at 10pm you can still manage your .MY domain name(s) through the MYNIC SELFCARE portal.

We greatly appreciate your patience and cooperation.

 

Kind regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System 

 


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Aug
12
Scheduled Maintenance for Mailsentinel Anti-Filtering Server
Posted by Sarah Z. on 12 August 2024 06:26 PM
Dear Team,
 
Please be informed of an upcoming scheduled network maintenance that will impact the Mailsentinel server.
 
 
Maintenance Details:
===========================
Maintenance Date: September 7th, 2024
Maintenance Time: 12:00 PM to 04:00 PM (GMT +8)
Maintenance Downtime: Approximately 30 minutes total, split into two 15-minute intervals
Maintenance Reason: Network equipment upgrade to enhance overall network performance
============================
 
Impact:
 
During the maintenance window, the server1.mailsentinel.net portal will be unavailable. The anti-filtering service will remain active but may experience slight delays (less than 5 minutes) due to the unavailability of multiple servers within the cluster during the transition.
 
We apologize for any inconvenience this may cause and appreciate your understanding.  If you have any inquiries, kindly submit a ticket to us via https://247livesupport.biz or find us at Skype: Shinjiru121  !!
 
Sincerely,
 
The Mailsentinel Team

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