Knowledgebase
(46)cPanel
(20)Plesk
(19)Linux Server
(62)MANUALS / GUIDES
(24)CMS (Content Management System )
(32)Control Panel
(22)Domain Name
(56)Security
(48)Shared Hosting
(24)Domain Name
(79)Shared Hosting Server (SH)
(159)Virtual Private Server (VPS)
(156)Dedicated Server (DS)
(123)Email
(28)Security
(36)Billing System
(10)Web Application
(9)Migration
(6)Tools
(16)Virtual Private Network (VPN)
(6)Troubleshooting
Knowledgebase : Dedicated Server (DS)
This guideline will guide you through how to test/view your website
before migrating without the nee...
Hey there! If you're looking to set your desktop mail client software
as your default email shop, yo...
In this article we will briefly cover the basics of monitoring your
server via WHM. By following thi...
The 'skeleton directory' [http://www.linfo.org/etc_skel.html] on linux
based systems is a directory ...
Brute-Force Attacks occur when an attacker attempts to calculate every
possible combination that cou...
UPDATING THE MAIN IP ADDRESS IN THE CONTROL PANEL.
To change the IP for the WHM/cPanel follow the ...
AS WHM IS AN EASY TO USE APPLICATION TO HELP ASSIST WITH MANAGING YOUR
SERVER. IT CAN ALSO SEND Y...
CREATE YOUR OWN DNS SERVER ON YOUR OWN DOMAIN, AS KNOWN AS CHILD
NAMESERVER:
If you are VPS or Ded...
To configure your FTP server, cPanel & WHM version 60 and later:
PURE-FTPD SERVERS
To edit the F...
Making regular backups is an important part of running any sort of
website. You can configure WHM to...
1- Head over to Easy Apache4 in WHM
a
2- Click "Customize" in the current installed package
3-...
There can be many reasons for which you might want to block access
from specific countries. We will ...
WHM (Web Host Manager) and cPanel are popular web hosting control
panels used to manage web hosting ...
cPanel's Site Quality Monitoring is a feature that allows website
owners to monitor the quality and ...
Bots, spiders, and crawlers are automated programs used by search
engines, spammers, and other entit...
In WHM (Web Host Manager), you can adjust the maximum number of
connections allowed to the Apache we...
cPHulk Brute Force Protection is a security feature in WHM (Web Host
Manager) designed to prevent un...
Rebooting a server can be necessary for various reasons, such as
applying system updates, resolving ...
Changing the root password in WHM (Web Host Manager) is an important
security measure to protect you...
Changing the language in WHM (Web Host Manager) allows you to
customize the interface to suit your p...
Terminating multiple accounts in WHM (Web Host Manager) can be
necessary when managing a server with...
Checking the version of WHM (Web Host Manager) can be useful for
various reasons, such as determinin...
Changing your FTP (File Transfer Protocol) password in cPanel is
essential for maintaining the secur...
Creating regular backups of your website is crucial to ensure that you
can restore your site in case...
Databases play a crucial role in powering dynamic websites by storing
and managing data. cPanel prov...
cPanel is a popular web hosting control panel that provides users with
a graphical interface and aut...
MySQL databases are widely used for storing and managing website data,
such as content, user informa...
The Default Address feature in cPanel allows you to manage email
messages that are sent to invalid o...
Monitoring memory usage in WHM (Web Host Manager) is crucial for
ensuring optimal server performance...
In WHM (Web Host Manager) and cPanel, the SMTP (Simple Mail Transfer
Protocol) IP address is used fo...
Creating a .htaccess file via cPanel's File Manager is a
straightforward process. The .htaccess file...
VM creation process using Cockpit Console
First download the target OS iso in the destination ser...
SolusVM is a virtual server management system that allows you to
manage virtual machines (VMs) throu...
HOW TO RESET PASSWORD ON WINDOWS SERVER
If you don't have the old password, you can't access the s...
1 – IN THE BOOT GRUB MENU SELECT OPTION TO EDIT
2 – SELECT OPTION TO EDIT (E)
3 – GO TO THE LIN...
There are two options available to migrate your cPanel account. If
your new cPanel account server ha...
If you have WHM and root access on both your old and new hosting, you
may use this method.
STEP 1....
ACRONIS BACKUP PLAN CONFIGURATION.
A protection plan with the Backup module enabled is a set of ru...
DO THE FOLLOWING TO RECOVER FILES FROM A BACKUP:
* Log in to Cyber Protection console, select the ...
AGENTS INSTALLED ON THE MANAGED MACHINES (END-USER MACHINES) NEED TO
HAVE ACCESS TO THE HOSTNAMES/IP...
INSTALLING AGENT FOR WINDOWS OPERATING SYSTEM
1. DOWNLOADING PROTECTION AGENTS
**Before you inst...
IN WINDOWS
If you want to remove individual product components (for example, one
of the agents or C...
You can protect MySQL or MariaDB data with application-aware backup.
It collects application metadat...
From an application-aware backup, you can recover MySQL or MariaDB
instances, databases, and tables....
Acronis Bare Metal Restoration
Acronis Universal Restore is the Acronis proprietary technology tha...
INSTALLING ACRONIS PROTECTION AGENTS LINUX
1. LINUX OS UPDATE
* Make sure your Linux OS has be...
TO RESET THE VESTACP ADMIN PASSWORD VIA COMMAND LINE, FOLLOW THE
BELOW STEPS:
1. Log in to the ser...
Free VestaCP File Manager for Lifetime: VestaCP is a well-designed
file manager. Its graphical inter...
Managing DNS zones in Plesk involves several steps, from accessing the
DNS settings to adding, modif...
TREESIZE FREE is a disk space analyzer tool for Windows that helps you
identify large files and fold...
PingPlotter is a network diagnostic tool that provides a visual
representation of the route data tak...
In the event that you need to change your server administrator
password you can do so by following t...
The only reason that you email was not received by any particular
email provider is because your IP ...
SITELOCK is a cloud-based security tool that scans your website for
malware and vulnerabilities. It ...
PuTTY is a popular free and open-source terminal emulator, serial
console, and network file transfer...
HOW TO DISABLE INDIVIDUAL PLUGINS AND ALL PLUGINS IN WORDPRESS
This article describes how to disabl...
FileZilla is one of the most commonly used FTP clients thanks to its
rich-featured and user-friendly...
UPLOADING A FILE:
* Connect to your server using FileZilla
[https://247livesupport.biz/ticket/in...
WordPress Toolkit is a feature-rich management interface that allows
anyone to install, configure, a...
Permalinks are the permanent URLs to your individual blog posts and
pages in WordPress. Choosing the...
DO YOU WANT TO MOVE A WORDPRESS FILES FROM FOLDER TO ROOT FOLDER?
Step 1. Create a complete backup...
Password protecting files and directories in cPanel using .htpasswd
and .htaccess is a powerful way ...
WordPress Toolkit is a single management interface that enables you to
easily install, configure, an...
WORDPRESS DEBUG
WordPress includes several settings that you can use to help debug the
main applica...
The "Error Establishing a Database Connection" is a common but serious
issue in WordPress. It means ...
Creating a cPanel account within WHM (Web Host Manager) allows you to
manage individual hosting acco...
SSL mixed content issues occur when both HTTP and HTTPS content are
loaded on the same page, leading...
REDUNDANT ARRAY OF INEXPENSIVE DISKS (RAID)
RAID is a robust method of storing data efficiently by ...
Fail2Ban is a widely used tool that protects servers from brute-force
attacks by analyzing server lo...
On a Linux server, if you need to change the permissions of a large
number of files or directories r...
In some countries, including Malaysia, ISPs are blocking SMTP Port 25
to mitigate spam. As a workaro...
Changing the default SSH port can enhance your server's security by
reducing the risk of automated a...
#1: LS : WHAT’S IN THIS DIRECTORY?
The command ls stands for list directory contents. And, cleverly...
This article describes how to install the Node.js platform. You can
use Node.js to host third-party ...
HOW TO FIND AND INSTALL APPLICATIONS IN PLESK
This demo assumes you've already logged in to Plesk....
HOW TO LIMIT THE NUMBER OF OUTGOING MESSAGES IN PLESK
This demo assumes you've already logged in t...
MALDET is a malware detector mainly used on Linux-based servers. It
leverages threat data from netwo...
The following guide will help you change your dedicated server's
administrator password for Windows ...
Many articles in this knowledge base advise editing configuration
files. We usually recommend using ...
If you encounter issues with your server that require a restart, you
can easily perform this action ...
Password resets are complimentary for the first 30 days following the
activation of your Dedicated S...
Your hosting / server is only as secure as your weakest password.
Follow these best practices to cre...
This demo assumes you've already logged in to Plesk.
Now let's learn how to suspend websites.
You ...
CHECKING IP BLOCKING IN IPTABLES:
To verify if an IP address is blocked using IPTABLES:
/sbin/ipta...
WinMTR is a free and open-source network diagnostic tool that combines
the functionality of the trac...
IF WE ARE LOOKING TO MIGRATE A WEBSITE OR A GROUP OF WEBSITES FROM ONE
VESTA SERVER TO ANOTHER, WE C...
OVERVIEW
There are a few different ways to preview your site before DNS
resolves it. Or after you ...
For guide to perform migration from other email service to office 365
using IMAP CLICK HERE TO VIEW/...
Explain briefly what MySQL databases are used for and why someone
might need to import or export the...
MANAGING DATABASES:
1- LOG IN TO PLESK:
Provide steps to log in to the Plesk control panel.
2- NA...
Introduce the importance of regular database backups and the ease of
managing them with Plesk.
BACK...
Before you attempt to connect, make sure you have created a database
in your hosting account. To con...
STEPS TO OPTIMIZE A TABLE:
1- LOG IN TO CPANEL:
Provide steps to log in to the cPanel control pane...
USING PHPMYADMIN:
1- LOG IN TO CPANEL:
Provide steps to log in to the cPanel control panel.
2- AC...
To access Microsoft SQL Server 2016 and above, you can use various
methods depending on whether you ...
To copy an MS SQL Server database from a local computer to a server,
follow these updated steps. The...
WEB HOSTING MIGRATION GUIDE
Please follow this WEBHOSTING MIGRATION GUIDE
[https://247livesupport....
If the SmarterMail installation is moved to another server or upgraded
to a different version or pro...
1. Login to your webmail interface.
2. After login to webmail, click MORE >> SETTINGS on the top p...
1. Login to your webmail interface as postmaster account that provided
by us using hostname assigned...
Following are the steps to request for New Smartermail Installation
from their Support upon receivin...
To upgrade / renew your smartermail to latest version, you will need
to purchase 'Installation Assis...
Migrate your emails from any platform to latest Windows Plesk Hosting
(Smartermail) using SmarterMai...
WHAT IS EAS (ACTIVESYNC) SERVICE?
EAS - Another Microsoft protocol that is the industry-standard
s...
THE FILE STORAGE FEATURE ALLOWS USERS TO STORE FILES ON THE
SMARTERMAIL SERVER. THESE FILES CAN BE M...
1. Login into Smartermail account as Primary Administrator.
2. Click on DOMAIN SETTINGS icon
3. ...
1. Login into Smartermail account with Primary Administrator login
2. Click on DOMAIN SETTINGS ico...
1. Login into Smartermail account.
2. Click on CALENDAR icon
3. Click on NEW to create the appoi...
Reference:
https://help.smartertools.com/smartermail/current/topics/user/settings/mysettings/account...
HOW TO CREATE TASKS IN SMARTERMAIL
This tutorial assumes that you have already logged into your
Sm...
HOW TO VIEW EMAIL REPORTS IN SMARTERMAIL
This tutorial assumes that you have already logged into y...
1. Login into Smartermail account with Primary Administrator login
2. Click on SETTINGS icon and c...
1. Login into Smartermail account.
2. Click on CONTACTS icon
2. At the CARD VIEW tab and Click o...
HOW TO IMPORT EMAILS & CONTACTS FROM ANOTHER EMAIL SERVICE
This tutorial assumes that you have alr...
HOW TO CREATE NEW FOLDERS IN SMARTERMAIL
This tutorial assumes that you have already logged into y...
1. Login into Smartermail account.
2. Click on SETTINGS icon.
3. Click on AUTORESPONDER on the l...
SMARTERMAIL DOMAIN ADMINISTRATOR ACCOUNT
1. Login to Business Email Interface https://mail.dyna...
What is Header? Refer HERE
[https://247livesupport.biz/ticket/index.php?/Knowledgebase/Article/View/...
ATTENTION: All MailEnable users who use SSL
If you have confirmed that your SSL is valid and worki...
1. Open MailEnable Professional Program.
2. Create a new postoffice by right-hand clicking the post...
CREATE CERTIFICATE SIGNING REQUEST USING IIS
When you apply for or order an SSL certificate, you mu...
When using email applications, there are two main protocols to choose
from:
1- POP3 (POST OFFICE PR...
STEPS TO SETTING UP EMAIL MAILBOX ON IPHONE
1. From the Home screen tap Settings -> Mail -> Accoun...
GUIDE ON HOW TO SET UP MAIL IN IPAD
1. If this is the first account you're setting up on the iPad ...
HOW TO DOWNLOAD OLD MAILS IN OLD SERVER VIA POP
You can access your old mails (on old hosting ser...
HOW TO CLEAN THE EXIM MAIL SERVER QUEUE?
To flush the exim queue, log in to the server using PuTTY...
Yes, we do support IMAP.
Check out the FOLLOWING MICROSOFT'S KB
[http://support.microsoft.com/kb/28...
CPANEL WHM CONTROL PANEL
>> Go to WHM --> Email --> Mail Queue Manager.
// For an effective Mail q...
In order to send and receive email using Apple Iphone, you need to
setup your account as described b...
Attention: All VPS or Dedicated Server WHM cPanel
administrators/owners
You can disable the local ...
In order to send and receive email using Apple Mail, you need to setup
your account as described bel...
To synchronize the Global Address List (GAL) into Microsoft Outlook
1. Login to your webmail
2. Go...
REDIRECTING USERS TO SSL-ENABLED CONNECTIONS
You may want to ensure that visitors to your web site ...
There are many different types of SSL certificate options available,
all with their unique use cases...
SSL certificates can also be differentiated based on the number of
domains or subdomains they protec...
An SSL certificate error occurs when a web browser can't verify the
SSL certificate installed on a s...
CSR (Certificate Signing Request) is needed to generate the SSL
certificate. This set of codes has t...
One of the most important elements of the SSL certificate process is
validation. When you purchase a...
One of the most important elements of the SSL certificate process is
validation. When you purchase a...
Starting from 1st September 2020, several popular web browsers, led by
Apple's Safari will stop trus...
You need to generate a new CSR with the new contact details and apply
for a reissue of the certifica...
Sometimes, a certificate authority (CA) provides certificate in an
unsupported format. Therefore, on...
Bounce back email from google:
_: host gmail-smtp-in.l.google.com[74.125.127.26] said:_
_ 550-5.7....
HOW TO SETUP WEB USERS IN PLESK
This demo assumes you've already logged in to Plesk.
Now let's le...
HOW TO CREATE AND MANAGE USER ACCOUNTS IN PLESK
This demo assumes you've already logged in to Ples...
Follow these steps to create new email accounts in Plesk:
1- Log in to PLESK.
Use your Plesk crede...
Depending on your needs, you might need to increase or decrease your
email quota. Increasing the quo...
Follow these steps to enable an auto-reply message for an email
account in Plesk:
1- Log in to PLES...
A catchall email account is designed to receive all emails sent to an
incorrect or non-existent addr...
Changing your cPanel password is essential for maintaining the
security of your hosting account. Fol...
FTP (File Transfer Protocol) accounts are used to upload, download,
and manage files on your web ser...
If you're experiencing issues with Outlook not synchronizing
subscribed folders, follow these steps ...
To view the email header, you can follow these steps depending on the
email client or webmail interf...
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