Knowledgebase : Shared Hosting
You might need to find your website's IP address to point your domain name to it, or to use it to up...
Hey there! If you're looking to set your desktop mail client software as your default email shop, yo...
Supported Applications in our Shared Hosting environment: LINUX SHARED HOSTING PLATFORM: http://...
CONCURRENT CONNECTION: The number of authenticated "handshakes" between a client and/or server dur...
ATTENTION: All Shared Hosting customers In line with our Shared Hosting streamlining and updating,...
ATTENTION: To all Shared Hosting customers with websites and domains hosted in cPanel (Linux) server...
NOTE: This is an old announcement which we have posted on 2nd Nov 2010. We re-post it again as a ref...
The SSH and telnet service in Shared Hosting environment has been disabled. If you wish to use SSH...
Which programming languages are available in Shared Hosting? Our Linux servers support: PHP, HTM...
PARSER ERROR MESSAGE: THE VIRTUAL PATH '/COMMON/FOOTER.ASCX' MAPS TO ANOTHER APPLICATION, WHICH IS N...
aspSmartUpload - Upload Component for ASP aspSmartUpload is a server-side component that can be ...
Please be informed that we do NOT allow OX (Open-Xchange) in our Shared Hosting environment. You c...
The following items use up space on your hosting account so these are the things we'll be looking at...
The below code when added to an .htaccess file will automatically redirect any traffic destined for ...
If you log into cPanel, you will see on the left/right hand side "Entry Processes" with a number. ...
HOW TO INSTALL WORDPRESS WITH PLESK? To install a new WordPress copy on a subscription: 1. Log in...
CHANGING ASP.NET VERSIONS To change the active ASP.NET version on your Plesk account, follow these ...
By default, Plesk requires users to authenticate before they can view the statistics page for a webs...
BACKING UP A DATABASE You can quickly and easily create a database backup using Plesk. When you do ...
After you create a domain, you can easily add a new subdomain (for example, _testing.example.com_). ...
If you are seeing the following when visiting your website, it means that CloudLinux [https://www.cl...
HOW DO I SET UP EMAIL FORWARDING IN PLESK? * Login to the Plesk control panel. * Once logge...
You can use either of the below commands to stop directory browsing, just add either one to your .ht...
This article describes how to use phpMyAdmin to change the collation settings for MySQL databases an...
This article describes a problem that occurs after a server is upgraded to MySQL 5.6.5 or later, and...
Every time a visitor loads a webpage it has to download all the web files to properly display the pa...
When a user hits your website a call is made to your server here to deliver the requested files. The...
HOW TO ENABLE AUTO-REPLY FOR AN EMAIL ACCOUNT IN PLESK This demo assumes you've already logged in ...
HOW TO CREATE NEW FOLDERS IN SMARTERMAIL This tutorial assumes that you have already logged into y...
HOW TO CREATE EMAIL IN PLESK? The following steps will allow you to create new email accounts in P...
100, 200, 300 SERIES CODES HTTP status codes ranging from 100 to 199 are informational codes. If a ...
HOW TO VIEW EMAIL REPORTS IN SMARTERMAIL This tutorial assumes that you have already logged into y...
SpamAssassin is a free program that comes with all cPanel and WHM installations. It's used to filter...
Kindly be informed that Relay Localhost Mail Service has been disabled in all our Shared Servers. ...
DO YOU PROVIDE DEDICATED IP ADDRESSES FOR SHARED HOSTING ACCOUNTS? Yes, we can provide dedicated ...
Many have been confusing Strongbolt/Bulletproof domains and hosting to be immune of any suspension o...
You can send email using PHPMailer from your PHP script with SMTP authentication. To use PHPMailer c...
SEM FRESH EMAIL BLACKLIST OR EMAIL GOES TO SPAMBOX If your domain is blacklisted by SEM as checked...
REDIRECTING USERS TO SSL-ENABLED CONNECTIONS You may want to ensure that visitors to your web site ...
Dear valued customers, We gladly inform you that our Linux cPanel hosting is now equipped with add...
Updated on: 2nd July 2015 FOR DEDICATED SERVER WITH SERVER BACKUP SUBSCRIPTION User may refer thi...
TO HOST A NEW WEBSITE WITH AN ADDON DOMAIN NAME: * LOGIN TO PLESK. * Go to the Websites & Domai...
The LiteSpeed cache can be cleared by deleting the cache files stored in your account. To clear the ...
TO HOST A NEW WEBSITE WITH A SECOND-LEVEL DOMAIN NAME: 1) Go to WEBSITES & DOMAINS, click ADD DOMAI...
ATTENTION:  SHARED HOSTING - EMAIL SIZE LIMIT Below are the limits of the Shared Hosting mail size...
HERE IS THE OUTGOING MESSAGE LIMIT PER HOUR BASED ON PACKAGES/SUBSCRIPTIONS. YOU MAY REFER BELOW DET...
  INCOMING PORT ==>  PORT 110 OUTGOING PORT ==> PORT 26 You can refer to https://247livesuppor...
WHAT IS A CANONICAL TAG? To put it simply a canonical tag is an HTML tag used to indicated to searc...
There might be couple things which can cause your website exceed your monthly bandwidth. 1. You ma...
HOW TO REPAIR DATABASE TABLES Before we start a repair of a database table, we want to first check ...
1. Login to your cPanel Hosting Account. You can get the Control Panel URL, Username and Password in...
This knowledgebase will guide you on how to set Two Factor Authentication onto your cPanel hosting. ...
UPLOADING A FILE: * Connect to your server using FileZilla [https://247livesupport.biz/ticket/in...
RESET PASSWORD FROM CPANEL * Log into CPANEL. * Click "PASSWORD & SECURITY" in the _Preferences...
HOW TO CHECK EMAIL DISK USAGE PER USER 1. Login to your Dynamail interface as a user 2. Click the...
CREATING A DATABASE To create a database, follow these steps: 1. Log in to Plesk. 2. In the lef...
CLONING A WORDPRESS WEBSITE USING SOFTACULOUS IN CPANEL IS A STRAIGHTFORWARD PROCESS. HERE'S A STEP-...
(1) KEEP SOFTWARE UPDATED: Always opt for the latest software versions to enhance security. Older ve...
The limitation is 1GB. If a database on your account has exceeded the database size limitation (or...
CHANGING THE PHP VERSION MultiPHP enables you to use multiple versions of PHP on your server at th...
FOLLOWING PHP FUNCTIONS HAVE BEEN DISABLED IN ALL SHARED HOSTING SERVERS TO ENHANCE THE SECURITY OF ...
1) Log in to Cloudflare with your Cloudflare account. 2) In the left sidebar, click Websites, and ...
1) Log in to cPanel, click on DNS ZONE BACKUP 2) Choose CREATION DATE and click on GENERATE DOWNLO...
Signing up to CLOUDFLARE is simple. we will describe how you can make an account and add a website. ...
YOU CAN RELEASE AND TRAIN A SINGLE MESSAGE BY USING THE DROPDOWN TO THE LEFT OF THE MESSAGE AND SELE...
WONDERING HOW TO REPORT NOT SPAM IN MAILSENTINEL? At times Mailsentinel marks legit emails as Spam....
HOW TO ADD A DOMAIN FORWARDER IN PLESK This demo assumes you've already logged in to Plesk. Now l...
NOTE: THE SETTINGS PAGE IS ONLY AVAILABLE TO DOMAIN ADMINISTRATORS, MAILING LIST MODERATORS AND SYST...
OVERVIEW The Sitejet Builder allows you to view and mange your Sitejet domains. It is fully integr...
For various reasons, users may want to forward incoming messages of their account to another email a...
HOW TO MANAGE DNS ZONES IN PLESK This demo assumes you've already logged in to Plesk. Now let's l...
Google Analytics is a system created by Google that can track traffic and metrics on your website. B...
It's very easy to rename a table in phpMyAdmin. To do so, simply follow these steps: * Log in t...
The most common reasons for a hacked (defaced) website include: - OUTDATED WEB APPLICATION. Every ...
By default SSH comes configured in a way that disables root user logins. This is done as a security ...
Your server is only as secure as your weakest password. As a rule of thumb, the more lengthy and com...
RESOURCE USAGE -> YOUR SITE HAS BEEN LIMITED WITHIN THE PAST 24 HOURS It is normal for any site wit...
HOW TO CREATE A CATCHALL EMAIL ACCOUNT IN PLESK This demo assumes you've already logged in to Plesk...
HOW TO SETUP SCHEDULED TASKS IN PLESK This demo assumes you've already logged in to Plesk. Now let...
HOW TO IMPORT EMAILS AND CONTACTS FROM ANOTHER EMAIL SERVICE IN SMARTERMAIL This tutorial assumes ...
HOW TO CREATE TASKS IN SMARTERMAIL This tutorial assumes that you have already logged into your Sm...
HOW TO FIND AND INSTALL APPLICATIONS IN PLESK This demo assumes you've already logged in to Plesk....
HOW TO SETUP WEB USERS IN PLESK This demo assumes you've already logged in to Plesk. Now let's le...
HOW TO CREATE AND MANAGE USER ACCOUNTS IN PLESK This demo assumes you've already logged in to Ples...
HOW TO EDIT YOUR CONTACT INFORMATION IN PLESK This demo assumes you've already logged in to Plesk....
HOW TO LIMIT THE NUMBER OF OUTGOING MESSAGES IN PLESK This demo assumes you've already logged in t...
If you have a website installed for the primary domain of your hosting account, by default your webs...
Dynamail : How to Setup Inbox Rules This article will provide you a step-by-step guide to a rule/ru...
CPANEL : HOW TO UTILISE USER MANAGER? This feature allows you to manage your _Subaccounts._ Subacc...
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