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Planned Data Centre Power Maintenance -- COMPLETED
Posted by Sarah Z. on 03 May 2024 12:39 PM
Dear Valued Clients,

Warm greetings!

We're delighted to share the news that the planned maintenance has been successfully completed.

Kindly take a moment to verify from your end, and should you require any assistance, please don't hesitate to reach out to us at 247livesupport.biz

We sincerely appreciate your patience and cooperation throughout this process.
 


Best regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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ATTENTION: All Dedicated Server Administrators/Owners
 
Dear Valued Customers, 
 
Please be informed that our Data Centre Maintenance Team will be conducting a Planned Power Maintenance which will affect our Data Centre. 
 
The maintenance is to perform electrical grounding replacement which will be obsolete soon. This replacement is crucial in order to avoid interruption & power outage in future. Only customers who received notification via email will be affected by this maintenance. 
 
The maintenance details are as follows: 
 
============================
Maintenance Date: 8th June 2024 
Maintenance Time: 08:30 – 15:30 (GMT +8) 
Maintenance Downtime: 09:00 – 15:00 (GMT +8) 
Maintenance Downtime Period: 6 hours 
Maintenance Window: 7 hours 
============================
 
Please be informed that your server will be shut down during the maintenance period as it involves works on our main power source. Customers are strongly advised to shut down their server in advance to avoid any forced shut down from our end. 
 
Kindly avoid amending or accessing your server during the maintenance period to avoid data inconsistency. We strongly advise all customers to stop any activity as connectivity interruption during maintenance will result in data loss or corruption.  
 
We strongly recommend customer to perform full data backup. In the case where your server’s data is corrupted, you may restore it using the backup. You may also contact our sales team to quote you on our backup service. 
 
 

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